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The datacentre our servers are located in are based in the USA, Michigan to be precise. We don't own or run the datacentre, and don't pretend to, we prefer to leave that to someone else, so we can concentrate on offering you the best possible service.
The company we use to provide the servers has been in operation since 1997 (which in reality, is generally considered the beginnings of the mass internet market), and are privatly owned, so there are no shareholders to answer to.

For the technically minded, heres some specifications:

Established, Reliable Network:

* Four Tier-1 connections through premium bandwidth providers MCI, AT&T, Savvis and Level3
* Cisco 7206 VXR border router with NPE-G1 with redundant backup 7206 VXR on standby
* Cisco 3550 Catalyst backbone switch with redundant backup on standby
* BGP4 (Border Gateway Protocol) employed at the network edge for performance and redundant line reliability
* Hewlett-Packard Procurve rack switches
* Network VLan segmented by customer type and use

On Site Level 3 Technical Staff 24/7:

* Highly trained and educated staff with years of industry experience
* Advanced server hardware replacement and support
* Linux, FreeBSD, and Windows software and administration support
* Advanced networking, firewall and routing support

Robust Electrical System Including:

* Incoming commercial power service routed underground to a dedicated transformer
* 300 kVA Powerware 9315 centralized UPS with redundant battery cabinets
* Over 4 hours of UPS runtime on battery backup at current load
* 313 kVA standby Cummins diesel generator (Automatically activated by transfer switch)
* Over 24 hours of runtime on generator before requiring additional fuel at full load
* Liebert Precision power distribution unit
* UPS full maintenance bypass allows for power upgrades and UPS service without interruption of power to equipment

Security:

* Complete network IDS (Intrusion Detection System) monitors data and network security transparently through an optical tap
* Closed circuit security camera system covering all building and data center entrances along with integrated motion detection systems
* Six to eight weeks of security data is retained at all times
* Access to facility is restricted to technical staff employees

Building Structure and Floor Plan:

* 5,500 square feet of available data center space with expansions to over 10,000 square feet underway
* Industry-standard hard floors covered by vinyl tile and overhead wiring systems for better cooling capability and more secure cable infrastructure
* Built to surpass local area building codes and seismic requirements

Climate Control:

* Multiple Liebert Precision 22 ton up flow air conditioning units (N+1)
* Regulates temperature and humidity precisely for optimal server stability
* Air filtration systems remove dust and foreign particulates from circulation
* Independent compressors and cooling loops enhance redundancy
* Capacity for over 120 Tons of Cooling

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