HOSTINGHTML SHARED HOSTING TERMS OF SERVICE

HostingHTML provides web hosting services to subscribers around the world. The following terms of service are designed to provide the highest level of service available. All services provided by HostingHTML are to be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or Local law, or any United Kingdom law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, material that jeopardizes national security, or material protected by trade secret or other laws. The subscriber agrees to indemnify and hold harmless HostingHTML, from any claims resulting from the subscriber's use of HostingHTML's services that damages the subscriber or any other party.

Note: Pornography and sex related merchandising are prohibited on any HostingHTML server. This includes sites that may imply sexual content, or link to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to HostingHTML servers or any other server on the Internet. Links to such materials are also prohibited. Examples of prohibited content or links include (but are not limited to):

• IRC Software
• Pirated software
• Hacking programs or archives
• Warez Sites
• Distribution of music files or any other material in which the account holder does not own the copyright.
• Adult Sites
• Game Servers (dedicated game server programs)

HostingHTML will be the sole arbiter as to what constitutes a violation of this provision. Content that does not meet these standards will be removed without prior notice to the subscriber.

Housing of any of the following files is considered a violation of the terms of service:

IRC - We currently do not allow IRC, Egg Drops, BNC, or IRC bots to be operated on our servers or network. Files with references to IRC or any likeness thereof are prohibited. Also any program that acts like an IRC server or that provide chat functions that run as background processes are not allowed.

Proxies - We do not allow proxy servers of any kind, whether for personal or business use. Files with references to any proxy or likeness thereof are prohibited.

Port Scanning - We do not allow any kind of port scanning to be done on or from our servers or network.

Commercial Advertising - Email - Spamming, i.e. the sending of unsolicited email, from any HostingHTML server or any server located on the HostingHTML network is STRICTLY prohibited. HostingHTML will be the sole arbiter as to what constitutes a violation of this provision. This also includes Opt-in Opt-out mail programs and mail that either directly or indirectly references a domain contained within an account at HostingHTML. In addition to termination of any account found to be in violation there will also be a £100 penalty fine applied for every valid spam complaint processed by HostingHTML staff.

ShoutCast Servers - We do not allow Shoutcast Servers due to bandwidth and load issues.

Background Running Programs - We ask that users request permission before enabling persistent background processes of substantial load.

PHP Shell - PHP Shells or any likeness thereof are prohibited. Files with any reference to PHP Shells or likeness thereof are prohibited.

Server Abuse - Any attempts to undermine or cause harm to a HostingHTML server or a subscriber of HostingHTML is strictly prohibited including, but not limited to:

• Logging into a server or account that you are not authorized to access
• Accessing data or taking any action to obtain services not intended for you or your use
• Attempting to probe, scan or test the vulnerability of any system, subsystem or network
• Tampering, hacking, modifying, or otherwise corrupting or breaching security or authentication measures without proper authorization
• Transmitting material that contains viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines or engines with the intent or effect of damaging, destroying, disrupting or otherwise impairing a computer's functionality or the operation of the System
• Interfering with, intercepting or expropriating any system, data or information
• Interfering with service to any user, host or network including, without limitation, by means of overloading, "flooding," "mailbombing," or "crashing" any computer system

You will be held responsible for all actions performed by your account whether it be done by you or by others.
All sub-networks of HostingHTML and all dedicated servers must adhere to the above policies.

Scheduled Maintenance and Downtime

HostingHTML will use its commercially reasonably efforts to provide services 24 hours a day, seven days a week. Subscriber acknowledges that from time to time the services may be inaccessible or inoperable for various reasons, including periodic maintenance procedures or upgrades ("Scheduled Downtime"); or service malfunctions, and causes beyond HostingHTML's control or which are not reasonably foreseeable by HostingHTML, including the interruption or failure of telecommunications or digital transmission links, hostile network attacks, or network congestion or other failures. HostingHTML will provide at least 48 hours advance notice to the subscriber for Scheduled Downtimes, and will use commercially reasonable efforts to minimize any other disruption, inaccessibility and/or inoperability of its web servers. HostingHTML has no responsibility for downtime resulting from a user's actions.

Refunds

Refunds will be posted for FULL months only. Notice of cancellation must be given one full week before the month in question begins. Set-up fee is NON refundable. This only applies if pre-paid plans are bought.

Any violation of HostingHTML Terms of Service Agreement shall result in no refund and immediate cancellation of service.

Limitations on Use

Any account using 15% or more of the server CPU or memory can be suspended and/or terminated.

Any account that uses excessive amounts of bandwidth can and will be subjected to bandwidth throttling.

Background Processes. Unauthorized background processes shall result in immediate termination of the account. HostingHTML maintains the right to cancel accounts at its discretion.


Account Set-up, Termination, and Billing:

The account will be charged on the day the order is processed, regardless of the account billing date. The account will not be charged again until the next month's billing cycle. Billing dates are on the first of every month.
Cheque / Cash Orders: Accounts for subscribers who wish to pay by cheque will be set-up when the cheque / cash is received by HostingHTML.

Disabling of accounts due to overdue payment: Accounts will be disabled if payment is not received within 14 days of the invoice date. If your account has been disabled, you may be charged a reconnection fee of up to £50 in order to re-enable your account.

Termination of accounts due to overdue payment: If the account is not paid within 30 days of the invoice date, the account will be terminated and all information within the account will be deleted.

Cancellation Procedure: You can cancel your account at any time via the client area.

Parked Domain Names: There is a one-time fee of £15 for parking additional domain names. This fee is non-refundable.

Virtual Domain Names: Additional domains that point to a sub folder (Virtual Domains) are £5 per domain per month. This is a non-refundable fee.

Domain Name Transfers: HostingHTML shall not be held responsible for domain transfers. The account holder is responsible for completing any necessary domain name transfers.

Courtesy Services for Customers

All services such as backup and Cpanel are provided for the courtesy of the subscriber. It is the sole responsibility of the subscriber to maintain the subscriber's own backup of any data. HostingHTML is not responsible for lost data or for lost data due to third party software that is not maintained by HostingHTML programming staff. (Cpanel is not associated with HostingHTML)

HostingHTML Forum Management

If opting for a 'paid' licence Forum option (eg, FusionBB, Vbulletin, Ubbthreads, Invision Board) then HostingHTML must have access to your licence details to enable us to obtain the latest releases to ensure your software is kept secure and up to date. It is your responsibility to renew your licence when required. HostingHTML will not maintain Forum software that does not have a current and valid licence.

Limitation of Damages

Recovery of damages from HostingHTML may not exceed the amount of fees it has collected on the account.

General

Terms Of Service are subject to change without any prior notification.

These Terms of Service are a legally binding contract between the subscriber and HostingHTML.

By opening an account, the subscriber agrees to the above-stated terms.

Anything not listed in the Terms of Service is open to interpretation and change by HostingHTML administrators without prior notice.

All prices are non-refundable and nonnegotiable. 

Any violation of these Terms of Service will result in termination of the account. HostingHTML maintains the right to terminate accounts without prior notification.

We reserve the right to remove any account with 15 days prior notice. Support is available 24/7, 365 days a year. All support tickets/customer queries will receive a response within a maximum of 24 hours.